The rug came with a defect, a triangular misprint. Rugvista claims its a stain, as if sending me a stained rug is any better. (I do not believe this to be a stain as stains have a irregular shape to them. This is clearly triangular and the threads are clean.) But lets play along with their narrative and say that Rugvusta sent me a stained rug (which in my opinion is far worse than a misprint).
To add insult to injury, Rugvistas response was to send me instructions on how to clean the “stain” myself. They sent me a dirty rug and suggest that I get on my hands and knees and clean the “stain” for them. And for my manual labor I will be receiving a whopping 15% discount, an equivelent to laughable 20 euros.
This company couldn’t be more insulting!
The colors in the rug will be perceived differently depending on the angle you view it from.